![]() the code in question is only starting the spooler after the printer spool drive is purged. Use the printer after each task to see if the issue is resolved. The real question is why is the print spooler spitting out the queued jobs if: 1. Perform the following tasks in the order given. Navigate to C:\Windows\system32\spool\PRINTERS and open this file. Select Print Spooler and click the Stop icon, if it is not stopped already. For compliance reasons, we can't have this happen. To delete a stuck print job, right click its Document Name and then select Cancel. Open the Services window (Windows key + R, type services.msc, press enter). The issue: if a job is queued with the USB connected printer unplugged from the computer, the computer is shut off (with print jobs still in the queue), the printer is reconnected, and then the computer is started, the print jobs all get sent through as soon as the user starts logging in. Remove-Item C:\Windows\System32\spool\PRINTERS\* -Force The script in question (net stop spooler is redundant if the service is set to manual start, I know) net stop spooler We have a powershell script scheduled through task scheduler to run a powershell script on both Startup and User Login as NT AUTHORITY\SYSTEMĪdd Arguments (optional): -File "C:\production\Printer Queue Clear\printqueueClear.ps1" We need to have the print queue purged on EVERY start up. Limit the number of documents you print at one time or make sure you print larger documents separately.We have windows 10 machines running 1803. If you have the most recent drivers, and there is still a problem, you can try to prevent the congestion in the spooler by design. But if your queue is having this problem on a regular basis, you should check the drivers for your printer and make sure they are up to date. Luckily, as we’ve seen, it’s not usually a complicated problem to fix. PreventionĮvery user of Windows will most likely have their printer queue stop working occasionally. From here, follow the same steps as laid out in the directions for the management console. It’s just a different path than the one described above.ġ. Here’s one more way to access the spooler. Go back into the Print Spooler service window.ġ1. The files listed are the documents that are currently in the printer queue.ġ0. If you are comfortable with using the command prompt, you might want to try this method:Īnd press Enter. Select “Cancel all documents.” Using Command Prompt Type control panel into the search box and select the app.ħ. One way to clear the spooler is to use the Control Panel.ġ. If none of those common solutions are able to solve your backed up spooler, there are several other ways to solve the problem. Unplug any wired connections, and plug them back in before the machine reboots. ![]() Try rebooting your computer and restarting your printer. If neither of those approaches works, perhaps your printing issue could be solved with a simple restart of your machine and printer. On the next screen, select all the items that you no longer wish to print, do the right-click, and hit Cancel All documents. If you try that and the printer queue is still stuck, try using the printer menu to delete all the print jobs. Right-click on the Printer and select Open Printer Queue. Click on documents and select the option to cancel the print job. Click on ‘Stop’ in the Properties tab and minimize the window to use it again later. Find ‘Print Spooler’ in the menu and double-click to open the Properties. ![]() Type ‘Services.’ in the Windows search bar and open the ‘Services’ app. Select the file that you believe is causing the problem.ĥ. Method 1: Manually Clearing and Restarting the Print Spooler. Go to the Devices page, select Printers & scanners, then click on Print Spooler. If you want to try deleting the one file that is creating the logjam:Ĥ. The easiest way is to use the Windows 10 Settings app. Sometimes you can see that it is one particular file that is not printing correctly, and all you may need to do is get rid of that one file.
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